Ameren To Suspend Disconnections, Late Fees Through May 1st

By Benjamin Cox on March 14, 2020 at 1:24pm

Ameren Illinois issued the following release today:
In response to the economic hardships that our residential and business customers may experience due to the COVID-19 pandemic, effective today, Ameren Illinois will suspend service disconnections and forgive late payment fees for non-payment through at least May 1st.

“The COVID-19 pandemic may result in lost income for some of our customers, particularly the most vulnerable. We want all of our customers to have peace of mind that they will have energy service as we navigate through this unprecedented situation,” said Richard J. Mark, Chairman and President, Ameren Illinois.  

Customers needing assistance with paying their bill should contact our customer care team at for payment options.